Privacy Policy for CustomersThung Song Hong Subdistrict, Lak Si District, Bangkok 10210 Telephone 02-141-6993,
Siam Company Engineering Ceramics Co., Ltd. hereinafter referred to as “we” respects the privacy rights of customers. Including the natural person who operates for a customer who is a juristic person as well hereinafter referred to as “You” and to ensure that you are protected by personal data Therefore, this privacy policy has been prepared. To know the details related to the collection Use and disclosure, collectively referred to as “Evaluation”, includes the deletion and destruction of your personal data both online and through other channels as required by the Personal Data Protection Law. as follows
1.
Purpose of processing personal data
1.1.
to be used to fulfill your request prior to entering into a contract or for the performance of a contract to which you are a party to us; for example to sell products and/or services to you or perform any contract to which you are a party This includes managing user accounts. (Account) , delivery of goods, accounting and financial operations.
after sales service and return and take any action
to provide you with goods and/or services or as you have requested
after sales service and return and take any action
to provide you with goods and/or services or as you have requested
after sales service and return and take any action
to provide you with goods and/or services or as you have requested
1.2.
For our legitimate interest or that of another person.
1.2.1.
so that we can manage the development and take any action to be able to run the business Product Management and Development and/or services (including the website and applications) fraud detection and prevention or other crimes, managing customer and potential customer relationships Maintenance and use of IT systems
1.2.2.
for the benefit of safety such as providing security measures This includes your personal information such as entering our premises Login (Log in) to the website or application
1.2.3.
to conduct marketing and data analysis
(Marketing and Data Analysis) , such as notification of news and benefits via email
SMS, applications, social media, telephony, direct mail, as well as marketing research benefits.
such as taking a questionnaire, taking an interview
1.2.4.
for the exercise of legal claims
1.3.
to prevent and suppress life-threatening body or health of you or others, such as emergency contacts communicable disease control and prevention
1.4.
to be able to comply with the law
such as compliance with the provisions of the law Rules and orders of legal authority
1.5.
For the performance of our mission in the public interest
or performing duties in the exercise of state powers that have been granted
1.6.
In the event that you give your consent, we will process personal data.
1.6.1.
to allow us to send news and benefits via email
SMS Applications Social Media Phone Direct Mail
1.6.2.
in order for us to carry out activities other than the aforementioned
They may collect additional personal information about you.
We will notify you and ask for your consent from time to time.
You can learn more about consent in the section.
4
2.
Personal data collected
2.1.
when you buy
and/or services including joining the website Applications or benefits cards We will collect personal information as follows:
2.1.1.
personal information such as Name, surname, date of birth, status, address Information as stated in the identity card passport Facebook
ID Line ID etc.
ID Line ID etc.
ID Line ID etc.
2.1.2.
contact information such as
Email, phone number, address, social media contact, workplace
etc.
2.1.3.
information about your job
such as occupation, position, work experience
2.1.4.
Information about purchases
and/or services such as purchase history Product claim history Complaints
2.1.5.
financial information
such as bank account number Credit/Debit Card Information Income information, benefits you receive
payment history
2.1.6.
Information you provide when you contact us
Or we take care of after sales service, conducting research, interviewing.
2.2.
when you visit and/or online shopping or visit a website or application, we collect personal information as follows
2.2.1.
Information about subscriptions
(Registration)
such as first name, last name, email, mobile number, password
2.2.2.
Information about the electronics you use such as IP
Address Address Data (Location Data) Other device
identifier
Address Address Data (Location Data) Other device identifier Address Address Data (Location Data) Other device identifier
2.2.3.
the type and version of the browser you use including the type and version of Browser Plugin
2.2.4.
time zone setting (Time
zone)
zone) zone)
2.3.
when you contact us or participate in any activities with us for example contact Contact Center Activities, benefits, we collect personal information.
such as
such as
such as
2.3.1.
personal information such as
Name, surname, date of birth, photo, ID card number
driver's license number Passport account number, health information
2.3.2.
contact information such as
Email Phone Number Address
2.3.3.
Information about participation
such as the history of participating in activities in the past event photos
2.4.
We may need to collect and process special types of personal data as required by data protection laws.
to use it for the purposes we have stated in our privacy policy, such as
2.4.1.
When we need to use such information for our security purposes, for example: bio data (Facial recognition fingerprint)
to use for identification
to use for identification
to use for identification
2.4.2.
in some cases
We may collect special types of personal information about you. Even if the product or service is not directly related to the special type of information.
For example, we need to use your ID card. which contains religious information to use to verify your identity
or tax action
2.5.
if necessary We will only process your special personal data with your express consent or for other purposes as required by law. We will use our best efforts to provide adequate security measures to protect your special personal data.
3.
cookie
We use cookies to collect personal information as required by our Cookie Policy.
4.
Asking for Consent and Possible Effects of Withdrawing Consent
4.1.
Where we collect and process personal data with your consent You have the right to withdraw your consent to us at any time. This withdrawal of consent will not affect the collection, use, disclosure. or processing personal data for which you have already given consent
4.2.
If you withdraw the consent you have given us or refuse to provide certain information.
It may result in us being unable to perform some or all of the purposes outlined in this Privacy Policy.
4.3.
If you are not old enough 20 years of age Before giving consent, please provide us with details of the parent authority so that we can proceed with obtaining consent from the parent.
5.
Period of retention of personal information
5.1.
We will keep your personal data for the period necessary to fulfill the purposes for each type of personal data. Unless the law permits a longer storage period. In the event that the time cannot be specified clearly We will retain information for a period of time that may be expected in accordance with the standard of collection, for example: Maximum general legal maximum age 10 years
5.2.
We have in place an audit system to carry out the deletion or destruction of personal data when the retention period has expired or is unrelated to or beyond the necessity for the purpose for which the personal data was collected.
5.3.
In the event that we use your personal information with your consent We will process such personal data until we have given you a request to withdraw your consent and we have completed your request. However, we will still retain your personal data to the extent necessary for a historical record that you have withdrawn your consent. so that we can respond to your requests in the future
6.
Disclosure of personal information to others
6.1.
We disclose and share your personal information with
6.1.1.
Other persons and entities not related to our Company
(called “other parties”) to fulfill the purposes of collecting and processing personal data as set forth in this Privacy Policy.
such as our distributors transport service provider
6.1.2.
Third-party service providers who provide services and perform functions under our control.
For example, helping to process the transaction. Send advertisements for our products and services.
or provide assistance and services to you
6.1.3.
Financial transaction service provider
such as banks, payment companies
6.1.4.
technology provider such as cloud systems, lock-chain systems, delivery services SMS service
Data Analytics , programmers and various IT systems
Data Analytics , programmers and various IT systems
Data Analytics , programmers and various IT systems
6.1.5.
inspector
Insurance companies, consultants, government agencies such as the Revenue Department, Office of the Anti-Money Laundering Commission
6.1.6.
Other parties necessary for us to operate our business and provide services to you.
This includes taking any action for the purposes of collecting and processing personal data as set forth in this Privacy Policy.
6.2.
We will require the person receiving the information to take appropriate measures to protect your information. and only process such personal data as necessary and take steps to prevent the unauthorized use or disclosure of personal information.
7.
Sending or Transferring Personal Information Overseas
7.1.
We may transmit or transfer your personal data to third parties abroad where necessary for the performance of a contract to which you are a party. or is acting under a contract between us and another person or entity for your benefit or for the execution of your request prior to entering into a contract. or to prevent or suppress a danger to life, body or health to you or others. to comply with the law or is it necessary to carry out missions for the benefit of the public
7.2.
We may store your information on server or cloud computers provided by third parties. and may use third-party programs or applications in the form of software provisioning and platform services to process your personal data. But we will not allow unrelated parties to access personal information. and will require those other persons to have appropriate security measures
7.3.
In the event that your personal data is sent abroad, we will comply with personal data protection laws and take reasonable measures to ensure that your personal data is protected and that you can exercise your rights. relating to your personal data legally We will also require the recipient to take appropriate measures to protect your data and process such personal data only as necessary. and take steps to prevent other people from unauthorized use or disclosure of personal information.
8.
Security measures for personal information
8.1.
The security of your personal data is important to us and we have implemented appropriate technical and administrative security standards to protect personal data from loss. Unauthorized access, use or disclosure abuse Modification and destruction using technology and security procedures. such as encryption and access restrictions. This ensures that only authorized persons have access to your personal information and that they are trained on the importance of protecting personal information.
8.2.
We provide appropriate security measures. To prevent loss, access, use, change, modify Disclosure personal information from people who do not have rights or duties related to that personal information. Such measures will be reviewed when necessary or when technology changes to ensure appropriate security performance.
9.
Rights relating to your personal data
9.1.
You have rights under the Personal Data Protection Law.
Summarized as follows
9.1.1.
withdraw the consent you have given to us
to process your personal data
9.1.2.
Request to view and copy your personal data
or request to disclose the origin of your personal information
9.1.3.
Send or transfer personal data in electronic form as required by the Personal Data Protection Law to another Personal Data Controller.
9.1.4.
objection to the collection
Use or disclose personal information about you.
9.1.5.
Delete or destroy or make your personal information non-identifiable.
(Anonymous)
9.1.6.
suspend the use of your personal information
9.1.7.
Correct your personal information
It is current, complete and does not cause misunderstandings.
9.1.8.
Complain to the Personal Data Protection Committee
In the event that we or our processors of personal data including our employees or contractors or processing personal data that violates or fails to comply with data protection laws;
However We will consider and notify you of the results of your exercise request without delay. 30days from the date we received the request.
and rights as mentioned above in accordance with the personal data protection law
and rights as mentioned above in accordance with the personal data protection law and rights as mentioned above in accordance with the personal data protection law
9.2.
You can exercise your legal rights through the channels. “Settings and Privacy Rights” according to the website you have provided. https://www.secrefrac.com
10. Information about the Data Controller and Data Protection Officer
10.1.
Personal Data Controller Siam Engineering Ceramics Company Limited No. 204/6
Village No. 7 Charoen Tham Subdistrict Wihan Daeng District
Saraburi Province 18150 Telephone 036-719091 Fax 036-719097 Email sec@secrefrac.com
Village No. 7 Charoen Tham Subdistrict Wihan Daeng District
Saraburi Province 18150 Telephone 036-719091 Fax 036-719097 Email sec@secrefrac.com
Village No. 7 Charoen Tham Subdistrict Wihan Daeng District
Saraburi Province 18150 Telephone 036-719091 Fax 036-719097 Email sec@secrefrac.com
10.2.
In the event that you have questions about the protection of personal information Please contact Office of the Permanent Secretary for Digital Economy and Society Acting Office of the Personal Data Protection Commission No. 120 Moo 3 Government Center Chaloem Phrakiat 80th Birthday Ratthaprasasanabhakdi Building (Building B), 7th Floor , Chaeng Watthana Road
Thung Song Hong Subdistrict, Lak Si District, Bangkok 10210 Telephone 02-141-6993,
02-142-1033 Email pdpc@mdes.go.th
Customer Privacy Policy (Use of cookies)
Siam Engineering Co. Ceramics Co., Ltd. hereinafter referred to as “we” respects the privacy rights of customers. hereinafter referred to as “You” and to ensure that you are protected by personal data Therefore, this privacy policy has been prepared. To know the details related to the collection Use and disclosure, collectively referred to as “Evaluation”, includes the deletion and destruction of your personal data both online and through other channels as required by the Personal Data Protection Law. as follows
1. Purpose of processing personal data
to be used to fulfill your request prior to entering into a contract or for the performance of a contract to which you are a party to us; For example, to sell products and/or services to you. or perform any contract to which you are a party, including management account your Dispatch accounting and financial operations after sales service and return and take any action to enable you to obtain goods and/or services or as you have requested
1.1. for our legitimate interests or that of others
1.2. so that we can manage develop and take any action to enable business operations, including Management and development of products and/or services (including the website and application) Fraud detection and prevention or other crimes Managing customer and prospective relationships Maintenance and use of IT systems
1.3. For the benefit of safety and security such as providing security measures This includes your personal information such as Entering our premises Log in to the website or application. to carry out marketing and analyze data ( Marketing and Data analysis) , such as notifying news and benefits via e-mail sms application social media Telephone calls, including for the benefit of market research, such as surveys, interviews
1.4. for exercising legal claims relating to us and/or you
1.5. to prevent and suppress life-threatening body or health of you or others such as emergency contact communicable disease control and prevention
1.6. to be able to comply with the law such as compliance with the provisions of the law Rules and Orders of the Competent Authority
1.7. For the performance of our mission in the public interest or performing duties in the exercise of state powers that have been granted
1.8. in order for us to carry out activities other than the aforementioned They may collect additional personal information about you. We will notify you and ask for your consent from time to time. You can learn more about consent in the section. 4
2. Personal data collected
when you purchase a product and/or Services, including membership to websites, applications, or privilege cards We will collect personal information as follows:
2.1. private profile such as name, surname, date of birth, status, address Information as stated in the identity card Facebook ID Line ID Card Passport Conversation History
2.2. contact information such as email address, phone number, address, social media contact, workplace
2.3. Information about your work such as occupation, position, work experience
2.4. Information about purchases and/or services such as the type of products you purchase purchase history Product claim history Complaints
2.5. information about finances such as bank account number credit/debit card information, income information Benefits you get payment history
2.6. Information you provide when you contact and/or participate in various activities with us when our affiliates meet you Overseeing after sales service, conducting research and interviewing.
2.7. when you visit and/or purchase products online or visit websites or applications We will collect personal information as follows:
2.7.1. Information about subscriptions (Registration) such as first name, last name, email, mobile number, password
2.7.2. Information about the electronic devices you use such as IP Address or other device identifier
2.7.3. the type and version of the browser you use including the type and version of browser plugin
2.7.4. time zone setting (Time zone)
2.7.5. MAC address and address information ( Location Data) only if you use the service Our Free WiFi
2.7.6. We will use such information in the form Anonymous and will not use the information to identify the user of the WiFi service. We cannot link this information with any other information. about you which we may keep for the purpose of collecting and processing such information in order to analyze the flow of users of our store and to improve and develop the style of our shop
2.8. when you contact us or participate in any activities with us. We will collect personal information such as contact Contact Center for Customer Satisfaction , various benefits activities
2.8.1. personal information such as name, surname, date of birth, photo, ID card number driver’s license number Passport number
2.8.2. contact information such as e-mail, telephone number, address
2.8.3. Information about participation such as the history of participating in activities in the past
2.8.4. We may need to collect and process special types of personal data as required by data protection laws. To use it for the purposes we have stated in this Privacy Policy, for example when we need to use it for our security purposes. such as biological data (facial recognition fingerprint) to use for identification
– In some cases, we may collect special types of personal information about you. Even if the product or service is not directly related to a special type of information, for example: We need your ID card. which contains religious information to use to verify your identity or carry out
– if necessary We will only process your special personal data with your express consent or for other purposes as required by law. We will use our best endeavors to put in place adequate security measures to protect your special personal data.
3. cookie
We use cookies. To collect personal information as required by the Cookie Policy.
4. Asking for Consent and Possible Effects of Withdrawing Consent
4.1. Where we collect and process personal data with your consent You have the right to withdraw your consent to us at any time. This withdrawal of consent will not affect the collection, use, disclosure. or processing personal data for which you have already given consent
4.2. If you withdraw the consent you have given us or refuse to provide certain information. It may result in us being unable to perform some or all of the purposes outlined in this Privacy Policy.
4.3. If you are not old enough 20 complete year Before giving consent, please provide us with the parental consent details so that we can proceed with obtaining the parental consent.
5. Period of retention of personal information
5.1. We will keep your personal data for the period necessary to fulfill the purposes for each type of personal data. Unless the law allows for a longer retention period. In the event that the retention period of personal data cannot be clearly stated We will retain information for a period of time that is expected in accordance with the standards of collection. (e.g. maximum general legal age 10 years)
5.2. We have in place an audit system to carry out the deletion or destruction of personal data when the retention period has expired or is unrelated to or beyond the necessity for the purpose for which the personal data was collected. We have in place an audit system to take action on the deletion or destruction of personal data when the retention period is over or that is unrelated or beyond the necessity for the purpose for which that data was collected.
5.3. In the event that we use your personal information with your consent We will process such personal data until you have given us your consent and we have completed your request. however We will also keep your personal data to the extent necessary for a historical record that you have withdrawn your consent. so that we can respond to your requests in the future
6. Disclosure of personal information to others
We disclose and share your personal information with Other persons and juristic persons are referred to as “other persons”. To achieve the purposes of collecting and processing personal data as set forth in this Privacy Policy. such as our distributors transportation service provider Transaction and financial service providers (e.g. banks, bill payment companies) Technology providers (e.g. cloud, blockchain, delivery services SMS data analytics services ) service providers to create programs and various IT systems Auditors, insurance companies, consultants, government agencies (e.g. the Revenue Department Office of the Anti-Money Laundering Commission) and other people necessary to enable us to conduct business and provide services to you. including taking any action for the purposes of collecting and processing personal data as set forth in this Privacy Policy.
We will require the recipient to take appropriate measures to protect your data and process such personal data only as necessary. and take steps to prevent other people from unauthorized use or disclosure of personal information.
7. Sending or Transferring Personal Information Overseas
7.1. We may transmit or transfer your personal data to third parties abroad where necessary for the performance of a contract to which you are a party. or is acting under a contract between us and another person or entity for your benefit or for the execution of your request prior to entering into a contract. or to prevent or suppress a danger to life, body or health to you or others. to comply with the law or is it necessary to carry out missions for the benefit of the public
7.2. We may store your information on server or cloud computers provided by third parties. and may use third-party programs or applications in the form of Software as a Service (SaaS) and Platform as a Service (PaaS) to process your personal data. But we will not allow unrelated parties to access personal information. and will require those other persons to have appropriate security measures
7.3. In the event that your personal information is sent abroad We will take reasonable measures to ensure that your personal data is protected and that you can exercise your rights in relation to your personal data in accordance with the law. We will also require the recipient to take appropriate measures to protect your data and process such personal data only as necessary. and take steps to prevent other people from unauthorized use or disclosure of personal information.
8. Security measures for personal information
The security of your personal data is important to us and we have implemented appropriate technical and administrative security standards to protect personal data from loss. Unauthorized access, use or disclosure abuse Modification and destruction using technology and security procedures. such as encryption and access restrictions. This ensures that only authorized persons have access to your personal information and that they are trained on the importance of protecting personal information.
We provide appropriate security measures. To prevent loss, access, use, change, modify Disclosure personal information from people who do not have rights or duties related to that personal information. Such measures will be reviewed when necessary or when technology changes to ensure appropriate security performance.
9. Rights relating to your personal data
You have legal rights regarding your personal data. as follows
9.1. withdraw the consent you have given to us to process your personal data
9.2. Request to view and copy your personal data or request to disclose the origin of your personal information
9.3. Send or transfer personal data in electronic form as required by the Personal Data Protection Law to another Personal Data Controller.
9.4. objection to the collection Use or disclose personal information about you.
9.5. delete or destroy or make your personal information non-identifiable (Anonymous)
9.6. suspend the use of your personal information
9.7. Correct your personal information It is current, complete and does not cause misunderstandings.
9.8. Complain to the Personal Data Protection Committee In the event that we or our processors of personal data including our employees or contractors or personal data processors who violate or fail to comply with applicable data protection laws
However We will consider and notify you of the results of your exercise request as soon as 30 days from the date we receive such request. and rights as mentioned above in accordance with the personal data protection law
You can exercise your legal rights through the channels. “Privacy settings and rights” according to the website where you have provided personal information. https://www.secrefrac.com
In the event that this Privacy Policy is amended We will announce a new privacy policy through this website. The new Privacy Policy will be effective immediately on the date of publication.
©2024 All rights Reserved. Siam Engineering Ceramics Co.,Ltd.